A community member using a mobile phone in San Francisco

Technology for human connection

Connecting people in need

We build technology that connects community members to human services and opportunities for happier, healthier lives.

Donate to ShelterTech

Unlocking opportunity

Digital access is a right, not a privilege.

Together with the City of San Francisco, community partners, volunteers, and people with lived experience of homelessness, we reduce the barriers that keep people from getting online and finding the resources they need.

Meet ShelterTech

Our programs

Access where it matters most

Three community-led programs turn technology into a practical path to services, stability, and opportunity.

A volunteer and community representative reviewing the SF Service Guide at a Datathon

Our impact so far

Useful tools. Real reach.

Every installation, listing, and visit represents a person with a clearer path to what they need.

24ShelterConnect installations
16,000monthly users
150,000annual users
3,000+human services listed
The SF Service Guide turned into my case manager.
SR Disabled veteran who experienced homelessness and now has his own apartment

Voices from the community

What access changes

Partners and service providers see the difference when reliable information and internet access become part of the support people receive.

01
Gayle Roberts
Wi-fi has been a top request among young people here at Larkin Street. Now that we have it with ShelterTech we are seeing more young people come in and stay around and get the things they need so that they can move past homelessness, permanently.
Gayle RobertsChief Development Officer, Larkin Street Youth Services
02
Julie Rosenthal
There’s an overwhelming number of resources for the [at-risk] populations that live here and it’s important to have a place where they can go where they know all the information is accurate, up-to-date, and consistent with what their understanding has been of that particular resource. And if there are any changes that need to be made those will be reflected.
Julie RosenthalDirector of Social Services, Homeless Advocacy Project
03
Barry Roeder
We’ve heard from San Franciscans, including as part of our recent strategic planning community outreach that it’s hard to know where to go when you’re looking for supportive services. It’s hard to know where to start, and hard to navigate different resources to find accurate information. We’re glad to be supporting ShelterTech and the broader community to build SF Service Guide – a one-stop, reliable place to help connect residents to the services they need.
Barry RoederMayor’s Office of Housing and Community Development

Stories from the work

See access in action

Hear from community members, volunteers, and partners about what digital access changes in a person’s day-to-day life.

ShelterTech film · 9:38

Connecting people to opportunity

The people behind ShelterConnect and SF Service Guide explain how the programs work and why reliable access matters.

ShelterTech × GSMA · 6:20

Accelerating digital inclusion

A closer look at mobile-led solutions for people experiencing homelessness, created with GSMA.

Partners and sponsors

The work is shared

Become a partner
City of San Francisco Mayor’s Office of Housing and Community Development
Justice & Diversity Center
Compass Family Services
Larkin Street Youth Services
Benetech
Cisco
Code Tenderloin
Code for San Francisco
Monkeybrains
PagerDuty
Bridge SF
Professional Computer Support
UCSF Acute Care Innovation Center
GSMA
Eviction Defense Collaborative
Home-SF
Homeownership SF
Link-SF
Our 415
Uber

How you can contribute

Help close the digital divide

01

Donate

Fund free internet, accurate service information, and paid community insight.

Support the work
02

Partner

Join companies, nonprofits, and local government working to connect the community.

Start a conversation
03

Volunteer

Put your product, technology, research, communications, or fundraising skills to work.

See opportunities