About ShelterTech

Built with the community

We envision a Bay Area where everyone can find and use no-cost human services, regardless of status, income, or circumstance.

Community representatives and volunteers gathered at an SF Service Guide event

Our history

Open since 2016

ShelterTech began with a simple belief: digital equity and connectivity are rights, not privileges. Since 2016, volunteers, community representatives, and partners have built practical tools that help people facing homelessness and housing insecurity move forward.

We reduce barriers by connecting people to human services, reliable internet access, and opportunities for healthier, more stable lives.

Collaboration

We build partnerships that make every part of the work stronger.

Community

We elevate the voices and expertise of the people our work is intended to serve.

Humanity

We uphold the dignity, needs, and rights of all.

Inclusivity

We treat equity and belonging as foundational, not optional.

Innovation

We stay practical and resourceful in meeting urgent community needs.

Integrity

We embrace responsibility and accountability in our work.

ShelterTech founder Darcel Jackson

A note from our founder

“Living on the streets, I spent most of my time just trying to survive. I had a smartphone and could find WiFi, but there weren’t apps or websites to help me get off the streets. I founded ShelterTech to help bridge this digital divide.”

Darcel Jackson
Founder, ShelterTech

Leadership

People behind the work

A small operating team coordinates a broad community of volunteers, partners, and people with lived experience.

Melissa King

Melissa King

Co-Executive Director

Bill Soward

Bill Soward

Co-Executive Director

Renee Barnstone

Renee Barnstone

Chief Financial Officer

Governance

Board of directors

Hicham Sabir
Head of ESG Platforms, Holtara
Derek Fidler
Director UX & Product Strategy, Flatpay
Joe Freund
Sr. Director Platform Engineering, MyVest
Melissa King
COO, Healthspan Action Coalition
Amy Kimura Schoemehl
Sr. VP Head of People, Goodwater
Bill Soward
CEO, Titan Seal
Richard Xia
Software Engineering Manager, SiFive