CONNECTING PEOPLE IN NEED
We build the technology that communitymembers use to connect to human services and opportunities for happier, healthier lives.
UNLOCKING NEW OPPORTUNITIES
Thousands of San Franciscans use ShelterTech's service guide and free internet access everyday.
Together with the City of San Francisco, our community partners, and people with lived experience of homelessness, we are reducing the barriers for those in need to access the internet and find the resources they need.
OUR PROGRAMS
Three solutions to expand access to opportunities
ShelterTech is a volunteer-led non-profit focused on providing access to resources for the most vulnerable populations in San Francisco and the Bay Area.
ShelterConnect
Free internet access where it's needed most
We provide free WiFi for people at temporary shelters, resource centers, and permanent supportive housing, like SROs and community homes.
SF Service Guide
Guided pathways to human services accessible anywhere
SF Service Guide is an online directory of human services, launched in 2019, currently serving 10,000+ monthly users. The guide includes 1800+ services and 500+ organizations, including access to food, job training and mental healthcare. We work with government and non-profit partners to keep the guide accurate and up-to-date.
Community Reps
Building solutions together with community guidance
ShelterTech's Community Representatives have experienced homelessness and other forms of insecurity. They engage with volunteers, build program awareness among our intended user population, and provide essential insights for our programs and products.
OUR IMPACT SO FAR
24
Installations
ShelterConnect site installations bring free wifi to shelters, SROs, community centers, transitional and permanent supportive housing.
16,000
Monthly users
Combined monthly usage of SF Service Guide and ShelterConnect free wifi
463
Organizations
Total number of organizations represented in SF Service Guide
3,000+
Human services
Total number of human services represented in SF Service Guide
150,000
Annual users
Annual users of SF Service Guide and ShelterConnect free wifi
VOICES FROM THE COMMUNITY
We’ve heard from San Franciscans, including as part of our recent strategic planning community outreach that it’s hard to know where to go when you’re looking for supportive services. It’s hard to know where to start, and hard to navigate different resources to find accurate information. We’re glad to be supporting ShelterTech and the broader community to build SF Service Guide – a one-stop, reliable place to help connect residents to the services they need.
Barry Roeder, Mayor’s Office of Housing and Community Development
Wi-fi has been a top request among young people here at Larkin Street. Now that we have it with ShelterTech we are seeing more young people come in and stay around and get the things they need so that they can move past homelessness, permanently.
Gayle Roberts, Chief Development Officer, Larkin Street Youth Services
Over the years, the guide has evolved and gotten much better. When I first started, it was merely showers, food, and shelters. Now, it’s permanent housing, resources for vets, substance abuse, moving, credit help, and so much more. The SF Service Guide turned into my case manager.
SR, disabled veteran who experienced homelessness and now has his own apartment
There’s an overwhelming number of resources for the [at-risk] populations that live here and it’s important to have a place where they can go where they know all the information is accurate, up-to-date, and consistent with what their understanding has been of that particular resource. And if there are any changes that need to be made those will be reflected.
Julie Rosenthal, Director of Social Services, Homeless Advocacy Project
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